Patient Services & Scheduling Coordinator

Summit Medical Group; Clifton (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

Summit Medical Group is seeking a personable Patient Service Representative to welcome patients, manage registrations, verify insurance, and handle payments. The role focuses on delivering exceptional customer service while supporting clinical staff and maintaining accurate records.

The ideal candidate will have high school completion, strong communication skills, and experience with electronic health records. This onsite position in Clifton, NJ offers growth within a patient-centric network.

Qualifications

• High School diploma or GED required.
• Associate degree preferred.
• Ability to communicate in English, verbally and in writing.
• Excellent customer service skills required.
• Ability to organize and perform multiple tasks efficiently.
• Knowledge of medical office terminology preferred.
• Basic computer proficiency required.
• Experience with EHR/Practice Management Systems preferred.

Responsibilities

• Greet visitors, patients, and families in a friendly, professional manner.
• Maintain efficient patient flow during registration and provide great service.
• Answer calls promptly and direct to appropriate staff.
• Inform patients of delays and help with comfort.
• Post self-pay charges, collect payments, and provide receipts.
• Reconcile daily payments and deposits accurately.
• Scan insurance cards and verify insurance using online systems.

Skills

Customer service

Multitasking

Communication skills

Education

High School Diploma or GED

Associate degree preferred

Tools

EHR

Practice Management System

Job description

Summit Medical Group is seeking a personable Patient Service Representative to welcome patients, manage registrations, verify insurance, and handle payments. The role focuses on delivering exceptional customer service while supporting clinical staff and maintaining accurate records.

The ideal candidate will have high school completion, strong communication skills, and experience with electronic health records. This onsite position in Clifton, NJ offers growth within a patient-centric network.