Urology Patient Services Specialist

Summit Health; Clifton (NJ); In loco; USD 25.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Equal Opportunity Employer

Descrizione del lavoro

Summit Health is hiring a Patient Service Representative to greet patients, manage registrations, and ensure smooth clinic flow at our Clifton, NJ site. You will handle calls, insurance verifications, and scheduling while delivering excellent service.

Responsibilities include processing payments, entering clinical orders, coordinating referrals, and communicating issues to the supervisor for timely resolution. English fluency and strong organizational skills are essential.

Competenze

• High school diploma or GED required; associate degree preferred.
• Experience as a Patient Service Representative or similar role preferred.
• Strong English communication and excellent customer service skills.

Mansioni

• Greet visitors and patients, directing them professionally.
• Manage patient flow during registration and provide service with courtesy.
• Answer calls promptly, take messages, and route to appropriate staff.
• Inform patients about delays and assist with comfort while waiting.
• Process self-pay charges, collect payments, and reconcile daily receipts.
• Verify insurance and update patient accounts in the system.
• Schedule appointments and manage waitlists per guidelines.
• Enter orders for tests/procedures and coordinate authorizations.
• Communicate issues to supervisor promptly.

Conoscenze

Customer service

Communication

Phone etiquette

Multitasking

Formazione

High School Diploma or GED

Associate Degree preferred

Strumenti

EHR

Practice Management System

Windows-based computer use

Descrizione del lavoro

Summit Health is hiring a Patient Service Representative to greet patients, manage registrations, and ensure smooth clinic flow at our Clifton, NJ site. You will handle calls, insurance verifications, and scheduling while delivering excellent service.

Responsibilities include processing payments, entering clinical orders, coordinating referrals, and communicating issues to the supervisor for timely resolution. English fluency and strong organizational skills are essential.