Patient Service Specialist - Front Desk & Scheduling

Summit Health

Clifton (NJ)

In loco

USD 25.000 - 30.000

Tempo pieno

7 giorni fa

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Descrizione del lavoro

Summit Health Management is hiring a Patient Service Representative/Medical Receptionist in Clifton, NJ. The role focuses on greeting patients, handling registrations, scheduling, and basic billing duties to ensure smooth clinic operations.

Schedule is Monday–Friday 7:30am–4:00pm with rotating Sunday shifts; benefits eligible. Ideal candidates have strong customer service skills, clear English communication, and the ability to multitask in a fast-paced medical setting.

Competenze

High School Graduate or GED required.
Associate Degree preferred.
Ability to communicate in English, both orally and in writing.
Must have excellent customer service skills.
Must have the ability to organize and perform multiple tasks in a timely manner.
Knowledge of medical office terminology preferred.
Basic proficiency in computer use required.
Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred.

Mansioni

Greet visitors and patients in a friendly, professional manner and direct them appropriately.
Maintain efficient patient flow during the registration process and provide excellent service.
Answer phone calls promptly and route messages to the correct person.
Inform patients about schedule delays and assist with comfort while waiting.
Process self-pay charges, collect payments, and reconcile daily collections.