Patient Services Coordinator II - Scheduling & Admin Pro

Mass General Brigham; Salem (MA); In loco; USD 27.000 - 38.000; Tempo pieno

Descrizione del lavoro

Mass General Brigham's North Shore Medical Center seeks an administrative clinical-support professional to streamline patient flow and practice operations. Under limited supervision, you will handle scheduling, check-in/out, billing forms, and act as a super user for scheduling, registration, and billing systems.

The role requires a high school diploma and 3-5 years of office experience; strong MS Office skills, time management, and clear written and verbal communication are essential.

Competenze

• High School Diploma or Equivalent required.
• Office experience 3-5 years.
• Strong MS Office skills, including Outlook, Word, Excel, PowerPoint.
• Ability to manage routine and non-routine phone calls and solve routine issues.
• Excellent written and verbal communication.

Mansioni

• Perform routine administrative duties for a clinical service or physician practice.
• Make patient appointments and maintain appointment records; assist callers with routine inquiries and schedule appointments.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Act as "Super User" for scheduling, registration, and billing systems.
• Provide training to others in these areas.
• Oversee daily activities of practice staff with the Supervisor.
• May be required to accept co-payments.
• Handle messages related to prior authorizations, prescriptions, and test results.

Conoscenze

MS Office

Scheduling

Communication

Administrative support

Formazione

High School Diploma or GED

Strumenti

Outlook

Word

Excel

Billing software

Electronic Medical Records

Descrizione del lavoro

Mass General Brigham's North Shore Medical Center seeks an administrative clinical-support professional to streamline patient flow and practice operations. Under limited supervision, you will handle scheduling, check-in/out, billing forms, and act as a super user for scheduling, registration, and billing systems.

The role requires a high school diploma and 3-5 years of office experience; strong MS Office skills, time management, and clear written and verbal communication are essential.