Patient Access & Scheduling Specialist II

Mass General Brigham; Salem (MA); On-site; USD 27,000 - 38,000; Full time

Job summary

Mass General Brigham is seeking an Administrative Assistant to support clinical service operations at North Shore Medical Center. You will help with scheduling, patient check-in and check-out, and processing billing forms.

You may also act as a Super User for scheduling, registration, and billing systems and train other staff on these tools. This on-site role requires a High School diploma or equivalent, strong MS Office skills (Outlook, Word, Excel, PowerPoint), excellent communication, and

Qualifications

• Education: High School Diploma or Equivalent required.
• Office experience 3–5 years required.
• Strong MS Office skills including Outlook, Word, Excel, PowerPoint.

Responsibilities

• Perform routine administrative duties for a clinical service or physician practice.
• Make patient appointments and manage appointment records.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Acts as Super User for scheduling, registration, and billing systems.
• Provide training to others on scheduling, registration, and billing systems.
• May oversee daily activities of practice staff with supervisor guidance.
• May accept co-payments and handle related tasks.
• Handle messages about prior authorizations, provider questions, prescriptions, and test results.

Skills

MS Office

Outlook

Scheduling

Customer service

Phone etiquette

Data entry

Medical office

Education

High School Diploma or Equivalent

Job description

Mass General Brigham is seeking an Administrative Assistant to support clinical service operations at North Shore Medical Center. You will help with scheduling, patient check-in and check-out, and processing billing forms.

You may also act as a Super User for scheduling, registration, and billing systems and train other staff on these tools. This on-site role requires a High School diploma or equivalent, strong MS Office skills (Outlook, Word, Excel, PowerPoint), excellent communication, and