Patient Services Scheduler & Front Desk Specialist

Pediatrix Medical Group; Tampa (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k plan

Employee Stock Purchase Program

Job summary

Pediatrix Medical Group in Tampa, FL is seeking a Patient Services Associate to ensure an exceptional patient experience and smooth front-office workflow. You will greet patients, verify insurance details, collect payments, and coordinate appointments while supporting the care team to deliver high-quality care every day.

This role requires strong communication, attention to detail, and the ability to manage multiple tasks in a fast-paced clinic environment, with emphasis on HIPAA compliance and

Qualifications

• 2-3 years recent experience in medical office setting preferred.
• Strong computer knowledge (Microsoft Office) preferred.
• Experience with coding, office billing, insurance and government payer regulations, and other third-party billing requirements preferred.

Responsibilities

• Welcome patients and check in; verify demographics and insurance.
• Collect copayments and outstanding balances.
• Schedule follow-up appointments and provide visit summaries or referrals as needed.

Skills

Greet patients

Check-in/check-out

Customer service

Verbal & written communication

Multi-tasking

Team player

Deadline-driven

HIPAA compliance

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Pediatrix Medical Group in Tampa, FL is seeking a Patient Services Associate to ensure an exceptional patient experience and smooth front-office workflow. You will greet patients, verify insurance details, collect payments, and coordinate appointments while supporting the care team to deliver high-quality care every day.

This role requires strong communication, attention to detail, and the ability to manage multiple tasks in a fast-paced clinic environment, with emphasis on HIPAA compliance and