Patient Services Coordinator - Front Desk & Billing

Pediatrix Medical Group, Inc.; Austell (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Pediatrix Medical Group, Inc. is seeking a Patient Services Associate to ensure a seamless patient experience at check-in and check-out, verify insurance, collect payments, and coordinate appointments.

The role supports the care team and helps deliver timely, high-quality patient care in a fast-paced clinic environment. Responsibilities include greeting patients, updating demographics, guiding patients through scheduling, and maintaining accurate records while upholding HIPAA standards and

Qualifications

• High school diploma or GED required or equivalent experience.
• 2–3 years of recent medical office experience preferred.
• Strong knowledge of medical terminology and HIPAA regulations.

Responsibilities

• Greet and check in patients; verify demographics and insurance information.
• Collect copays and outstanding balances; schedule follow-up appointments.
• Verify insurance eligibility and benefits; obtain pre-authorizations as needed.
• Maintain daily clinic schedule and prep charts for upcoming appointments.
• Support front-office workflows, phone calls, and patient communications.

Skills

Medical terminology

Customer service

Verbal & written communication

Multitasking

Team player

Deadline management

HIPAA compliance

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Pediatrix Medical Group, Inc. is seeking a Patient Services Associate to ensure a seamless patient experience at check-in and check-out, verify insurance, collect payments, and coordinate appointments.

The role supports the care team and helps deliver timely, high-quality patient care in a fast-paced clinic environment. Responsibilities include greeting patients, updating demographics, guiding patients through scheduling, and maintaining accurate records while upholding HIPAA standards and