Patient Services Scheduler

SSM Health; Madison (WI); On-site; USD 19,000 - 28,000; Part time

Job summary

SSM Health in Wisconsin is seeking a Scheduling Clerk to support patient access and ensure appointments are booked accurately across locations. This part-time, day-shift role emphasizes friendly, precise service to patients and providers.

You will collect data directly from patients and referring offices to confirm and create appointments, update provider contact information, and enter all details into the electronic medical record, following site protocols and ensuring compliance.

Qualifications

• High School diploma or GED (or 10 years of work experience)
• No prior experience required for this role

Responsibilities

• Coordinates scheduling and referrals to other healthcare providers and services. Obtains approval for schedule changes or cancellations as appropriate.
• Assists with maintenance and updating of provider contact information.
• Ensures that all medical appointments, special instructions and patient information is entered into the electronic medical system.
• Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.
• Performs other duties as assigned.

Education

High School diploma/GED or 10 years of work experience

Job description

SSM Health in Wisconsin is seeking a Scheduling Clerk to support patient access and ensure appointments are booked accurately across locations. This part-time, day-shift role emphasizes friendly, precise service to patients and providers.

You will collect data directly from patients and referring offices to confirm and create appointments, update provider contact information, and enter all details into the electronic medical record, following site protocols and ensuring compliance.