Patient Access & Scheduling Specialist (Multi-Site)

SSM Health; Madison (WI); On-site; USD 30,000 - 42,000; Full time

Job summary

SSM Health is seeking an adaptable Front Desk Registration Clerk to support multiple desks across the Dean Medical Group South Madison Campus. The role involves checking in patients, gathering demographics and insurance information, and scheduling follow-up appointments as trained.

Shifts are variable and may start as early as 6:30 am or end as late as 7:00 pm, with occasional weekend work. Some travel between sites is required to cover different desks efficiently and ensure smooth patient flow.

Qualifications

• High School diploma/GED or 10 years of work experience.
• No experience required.

Responsibilities

• Gathers information from patient and enters into appropriate database.
• Schedules patient procedures in a manner that uses the patient's time and clinical resources efficiently.
• Assists with coordination of insurance pre-certification/authorization.
• Provides counseling to patient regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

Skills

Customer service

Data entry

Communication

Scheduling

Education

High School diploma/GED

Job description

SSM Health is seeking an adaptable Front Desk Registration Clerk to support multiple desks across the Dean Medical Group South Madison Campus. The role involves checking in patients, gathering demographics and insurance information, and scheduling follow-up appointments as trained.

Shifts are variable and may start as early as 6:30 am or end as late as 7:00 pm, with occasional weekend work. Some travel between sites is required to cover different desks efficiently and ensure smooth patient flow.