Patient Scheduling Specialist | Day Shift, Impactful Care

UW Health; Middleton Junction (WI); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health and dental insurance

Paid time off

Retirement plans

Parental leave

Adoption assistance

Tuition benefits

Referral bonus

Job summary

UW Health in Wisconsin is seeking a Patient Scheduling Representative to answer calls, schedule appointments via phone, in person, or electronic methods, and coordinate with clinic staff to ensure timely, appropriate care.

This full-time, day-shift role offers a comprehensive benefits package, flexibility in scheduling, and opportunities for professional growth. Pay starts at $19.59 per hour, with relevant work experience considered when determining the starting base pay.

Qualifications

• High School Diploma or equivalent preferred.
• Associate's or Bachelor's degree preferred in business, healthcare, or related field.
• 6 months in an office or customer service environment required.

Responsibilities

• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming calls from patients and families to assist scheduling needs.
• Make outgoing calls to schedule appointments.
• Coordinate with clinic staff to ensure timely patient care.

Skills

Customer service

Phone etiquette

Scheduling

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Job description

UW Health in Wisconsin is seeking a Patient Scheduling Representative to answer calls, schedule appointments via phone, in person, or electronic methods, and coordinate with clinic staff to ensure timely, appropriate care.

This full-time, day-shift role offers a comprehensive benefits package, flexibility in scheduling, and opportunities for professional growth. Pay starts at $19.59 per hour, with relevant work experience considered when determining the starting base pay.