Patient Scheduling Coordinator – Day Shift, Healthcare

UW Health; Madison (WI); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Retirement plans

Parental leave

Adoption assistance

Tuition benefits

Referral bonus

Flexible schedules

Employee wellbeing

Job summary

UW Health in Madison, WI is seeking a Patient Scheduling Representative to handle appointment scheduling via phone, in person, or electronic correspondence. The role includes taking incoming calls from patients and their families and making outgoing calls to schedule appointments.

Responsibilities include coordinating with clinic staff to ensure timely patient care. This full-time day shift offers a comprehensive benefits package and opportunities for growth within UW Health.

Qualifications

• No minimum education required.
• High School Diploma or equivalent Preferred
• Associate's Degree/Bachelor's Degree in Business Administration, Healthcare, or related field Preferred
• 6 months previous office or customer service experience Required
• Previous healthcare experience Preferred
• Previous patient scheduling experience Preferred
• Experience answering phones, greeting clients in person Preferred

Responsibilities

• Schedule appointments via phone, in person, or electronic correspondence.
• Take incoming calls from patients and families to assist with scheduling needs.
• Make outgoing calls to schedule appointments.
• Coordinate with clinic staff to ensure timely patient care.

Skills

Phone etiquette

Customer service

Scheduling

Office software

Education

High School Diploma or equivalent

Associate/Bachelor in related field

Job description

UW Health in Madison, WI is seeking a Patient Scheduling Representative to handle appointment scheduling via phone, in person, or electronic correspondence. The role includes taking incoming calls from patients and their families and making outgoing calls to schedule appointments.

Responsibilities include coordinating with clinic staff to ensure timely patient care. This full-time day shift offers a comprehensive benefits package and opportunities for growth within UW Health.