Patient Access Scheduler - Create Seamless Appointments

UW Health; Madison (WI); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Free bus pass to get to and from work

Job summary

UW Health in Madison is seeking a Patient Scheduling Specialist to be the first point of contact for patients and ensure a remarkable experience. You will schedule appointments via phone, in person, or electronic correspondence and coordinate across multiple locations with a single call.

This full-time role requires about 40 hours weekly, with shifts 7:00 AM–5:00 PM Monday–Friday. Pay starts at $20.14 per hour, with experience considered for starting base pay; benefits include health insurance

Qualifications

• No minimum education required.
• 1 year of office or customer service experience required.
• Healthcare experience preferred.
• Experience scheduling patients preferred.
• Experience coordinating multiple activities in an office setting preferred.

Responsibilities

• Schedule appointments via phone, in-person or electronic correspondence.
• Make scheduling across multiple locations easier with one phone call.
• Assist patients and families with scheduling needs.
• Make outgoing calls to schedule appointments.
• Coordinate with clinic staff to ensure timely care.

Skills

Customer service

Appointment scheduling

Phone calls

Coordination

Education

Associate's or Bachelor's degree in Business/Healthcare

Job description

UW Health in Madison is seeking a Patient Scheduling Specialist to be the first point of contact for patients and ensure a remarkable experience. You will schedule appointments via phone, in person, or electronic correspondence and coordinate across multiple locations with a single call.

This full-time role requires about 40 hours weekly, with shifts 7:00 AM–5:00 PM Monday–Friday. Pay starts at $20.14 per hour, with experience considered for starting base pay; benefits include health insurance