Patient Access Specialist - Fast-Paced Clinic

SSM Health; Fond du Lac (WI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Job summary

SSM Health Fond du Lac Regional Clinic Main in Wisconsin is seeking a Full Time Patient Access Representative. The role focuses on scheduling procedures, collecting demographic/insurance information, and guiding patients through pre-service steps.

Experience with EHR and patient registration is preferred; strong customer service and computer skills are essential in a fast-paced, team-oriented environment.

Qualifications

• Experience with EHR and patient registration preferred.
• Proficient computer skills and excellent customer service.

Responsibilities

• Gathers information from patient and enters into appropriate database.
• Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures efficiently and coordinates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

Skills

EHR experience

Patient registration

Computer skills

Customer service

Education

High School diploma/GED

Job description

SSM Health Fond du Lac Regional Clinic Main in Wisconsin is seeking a Full Time Patient Access Representative. The role focuses on scheduling procedures, collecting demographic/insurance information, and guiding patients through pre-service steps.

Experience with EHR and patient registration is preferred; strong customer service and computer skills are essential in a fast-paced, team-oriented environment.