Patient Services & Revenue Care Specialist

Duke Health; Durham (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Duke Health's Patient Revenue Management Organization is seeking an attentive team member to support clinic operations, registration, and billing workflows. You will assist with patient check-in/out, charge posting, and scheduling while maintaining HIPAA privacy and customer service standards.

This onsite role requires accurate data entry, strong communication, and the ability to coordinate with physicians and staff to ensure timely processing of encounters and payments at Duke Health in Durham,

Qualifications

• Strong verbal and written communication.
• Basic PC and data entry skills.
• Knowledge of medical terminology.
• Ability to organize and prioritize work and interact with others.

Responsibilities

• Coordinate daily clinic preparation and patient check-in/out.
• Post co-payments and balances on accounts.
• Review and attach HIPAA/Medicare documents to encounters.
• Explain billing processes to patients according to policies.
• Schedule tests and refer patients as required.

Skills

Verbal communication

Written communication

Data entry

Organizational skills

Patient information verification

Education

High school diploma

Tools

Maestro Care

Job description

Duke Health's Patient Revenue Management Organization is seeking an attentive team member to support clinic operations, registration, and billing workflows. You will assist with patient check-in/out, charge posting, and scheduling while maintaining HIPAA privacy and customer service standards.

This onsite role requires accurate data entry, strong communication, and the ability to coordinate with physicians and staff to ensure timely processing of encounters and payments at Duke Health in Durham,