Patient Access & Scheduling Specialist

Duke Clinical Research Institute; Durham (NC); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Duke Health's Patient Revenue Management Organization is seeking an onsite Patient Services Associate to support daily clinic operations in Durham. You will help with patient check-in/out, charge posting, cash handling and scheduling while delivering courteous service.

Responsibilities include reviewing upcoming patients, data entry, posting payments, and coordinating labs and referrals. Strong communication and accuracy are essential in this role within a busy health system.

Formación

• High school education is required.
• Basic PC and data entry skills are needed.
• Knowledge of medical terminology is required.

Responsabilidades

• Prepare for clinic visits by reviewing next day patients.
• Check-in patients and verify demographic data.
• Post charges and manage co-payments.
• Schedule tests and procedures.
• Explain billing to patients according to policies.

Conocimientos

Verbal communication

Written communication

Data entry

Medical terminology

Organization & prioritization

Educación

High school diploma or equivalent

Herramientas

Maestro Care

Descripción del empleo

Duke Health's Patient Revenue Management Organization is seeking an onsite Patient Services Associate to support daily clinic operations in Durham. You will help with patient check-in/out, charge posting, cash handling and scheduling while delivering courteous service.

Responsibilities include reviewing upcoming patients, data entry, posting payments, and coordinating labs and referrals. Strong communication and accuracy are essential in this role within a busy health system.