Patient Services & Billing Coordinator

Duke University; Durham (NC); On-site; USD 40,000 - 52,000; Full time

Job summary

Duke University is seeking an On-Site Clinic Administrator with experience in healthcare revenue support. The role focuses on patient check-in/out, scheduling, and billing support within the Duke Health system.

Ideal candidates will have basic PC/data entry skills, knowledge of medical terminology, and strong customer service abilities. The position requires attention to policy, accuracy in records, and teamwork in a fast-paced environment.

Qualifications

• Basic PC and data entry skills.
• Knowledge of medical terminology.
• Ability to organize and prioritize work.
• Ability to verify patient information and assist with billing processes.

Responsibilities

• Coordinate daily clinic preparation, patient check-in/out and scheduling.
• Handle cash management, co-payments and balances on accounts.
• Enter pre-visit orders and prepare patient charts and records.
• Verify patient demographics and identify correct accounts.
• Explain billing to patients and educate on forms as required.
• Manage check-in files, alerts and communication with physicians.
• Schedule tests, procedures and referrals as needed.

Skills

Basic PC skills

Data entry

Medical terminology

Customer service

Job description

Duke University is seeking an On-Site Clinic Administrator with experience in healthcare revenue support. The role focuses on patient check-in/out, scheduling, and billing support within the Duke Health system.

Ideal candidates will have basic PC/data entry skills, knowledge of medical terminology, and strong customer service abilities. The position requires attention to policy, accuracy in records, and teamwork in a fast-paced environment.