Patient Services Representative - CCP Express Care Cranberry

UPMC; Criders Corners (PA); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

UPMC Children's Community Pediatrics is hiring a Limited Part-Time Patient Services Representative to support offices in Cranberry. Weekend and evening availability is required to align with operating hours: 4:30p-9p (Mon-Fri), 11:30a-8p (Sat), 9:30a-6p (Sun).

Responsibilities include greeting patients, assisting with check-in, collecting copayments, scheduling follow-ups, navigating care pathways, and promoting MyUPMC portal while ensuring HIPAA compliance.

Qualifications

• Registration and EPIC experience preferred.
• Weekend and evening availability required to support the hours of operation.

Responsibilities

• Greet patients, assist with check-in, collect copayments, and update information.
• Arrange follow-up appointments and connect patients to services.
• Help patients navigate the healthcare system and provide clear instructions.
• Register patients in Biometrics and promote MyUPMC portal.
• Educate patients on financial responsibilities and connect them to resources.
• Verify insurance, obtain consent signatures, and follow HIPAA regulations.
• Handle phone calls, scan records, and perform office duties.

Skills

Patient interaction

Scheduling

Financial advocacy

HIPAA compliance

Tools

EPIC

Job description

Are you passionate about helping kids be their best selves?

UPMC Children's Community Pediatrics is hiring a Limited Part-Time Patient Services Representative to support the offices in Cranberry

Weekend and evening availability required to support the hours of operation.

Clinic Hours: 4:30p-9p mon-fri 11:30a-8p sat, 9:30a-6p sun

Registration and EPIC experience preferred.

• Patient Interaction: Greet patients, assist with check-in, collect copayments, and update information.
• Scheduling: Arrange follow-up appointments and connect patients to services.
• Support: Help patients navigate the healthcare system and provide clear instructions.
• Technology: Register patients in Biometrics and promote MyUPMC portal.
• Financial Advocacy: Educate patients on financial responsibilities and connect them to resources.
• Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations.
• Admin Tasks: Handle phone calls, scan records, and perform office duties.