Patient Services Representative - CCP East End

UPMC; Pittsburgh (Allegheny County); On-site; USD 17,000 - 25,000; Part time

Job summary

UPMC Children's Community Pediatrics in Pittsburgh is seeking a Limited Part-Time Patient Services Representative to support the office. Weekend hours are required to align with clinic operations.

You will greet patients, assist with check-in, handle copayments, schedule follow-ups, help patients navigate the system, promote MyUPMC, and ensure HIPAA compliance while maintaining smooth office workflow.

Qualifications

• Weekend availability required.

Responsibilities

• Greet patients, assist with check-in, collect copayments, and update information.
• Arrange follow-up appointments and connect patients to services.
• Help patients navigate the healthcare system and provide clear instructions.
• Register patients in Biometrics and promote MyUPMC portal.
• Educate patients on financial responsibilities and connect them to resources.
• Verify insurance, obtain consent signatures, and follow HIPAA regulations.
• Handle phone calls, scan records, and perform office duties.

Job description

Are you passionate about helping kids be their best selves?

UPMC Children's Community Pediatrics is hiring a Limited Part-Time Patient Services Representative to support the office in Pittsburgh.

Weekend availability required to support the hours of operation.

• Patient Interaction:Greet patients, assist with check-in, collect copayments, and update information.
• Scheduling:Arrange follow-up appointments and connect patients to services.
• Support:Help patients navigate the healthcare system and provide clear instructions.
• Technology:Register patients in Biometrics and promote MyUPMC portal.
• Financial Advocacy:Educate patients on financial responsibilities and connect them to resources.
• Compliance:Verify insurance, obtain consent signatures, and follow HIPAA regulations.
• Admin Tasks:Handle phone calls, scan records, and perform office duties.