Patient Services Representative - CCP Cranberry North

UPMC; Cranberry Township, Northern (Butler County, KY); Hybrid; USD 34,000 - 45,000; Full time

Job summary

UPMC Children's Community Pediatrics in Cranberry Township is hiring a Full-Time Patient Services Representative to support the office in Cranberry. Weekend availability is required to support the hours of operation.

Greet patients, check-in, collect copayments, and update information, while arranging follow-up appointments and connecting patients to services. You will also register patients in Biometrics and promote MyUPMC portal.

Responsibilities

• Greet patients, assist with check-in, collect copayments, and update information.
• Arrange follow-up appointments and connect patients to services.
• Help patients navigate the healthcare system and provide clear instructions.
• Register patients in Biometrics and promote MyUPMC portal.
• Educate patients on financial responsibilities and connect them to resources.
• Verify insurance, obtain consent signatures, and follow HIPAA regulations.
• Handle phone calls, scan records, and perform office duties.

Skills

Patient interaction

Scheduling

Financial advocacy

HIPAA compliance

Office administration

Communication

Tools

Biometrics

MyUPMC portal

Insurance verification

Job description

Are you passionate about helping kids be their best selves?

UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in Cranberry.

Weekend availability required to support the hours of operation.

• Patient Interaction:Greet patients, assist with check-in, collect copayments, and update information.
• Scheduling:Arrange follow-up appointments and connect patients to services.
• Support:Help patients navigate the healthcare system and provide clear instructions.
• Technology:Register patients in Biometrics and promote MyUPMC portal.
• Financial Advocacy:Educate patients on financial responsibilities and connect them to resources.
• Compliance:Verify insurance, obtain consent signatures, and follow HIPAA regulations.
• Admin Tasks:Handle phone calls, scan records, and perform office duties.