Patient Services Representative - CCP Express Care Wexford

UPMC; Sewickley (Allegheny County); On-site; USD 21,000 - 30,000; Part time

Job summary

UPMC Children's Community Pediatrics seeks a Limited Part-Time Patient Services Representative to support offices in Wexford. Weekend and evening hours are required to align with clinic operations.

Responsibilities include check-in, copay collection, scheduling, patient navigation, and promoting MyUPMC portal while ensuring HIPAA compliance and accurate data entry.

Qualifications

• Registration and EPIC experience preferred.
• Weekend/evening availability required.
• Clinic Hours: 4:30p-9p mon-fri 11:30a-8p sat, 9:30a-6p sun

Responsibilities

• Greet patients, assist with check-in, collect copayments, and update information.
• Schedule follow-up appointments and connect patients to services.
• Help patients navigate the healthcare system and provide clear instructions.
• Register patients in Biometrics and promote MyUPMC portal.
• Educate patients on financial responsibilities and connect them to resources.
• Verify insurance, obtain consent signatures, and follow HIPAA regulations.
• Handle phone calls, scan records, and perform office duties.

Skills

Customer service

Phone etiquette

Attention to detail

Tools

EPIC

Biometrics

MyUPMC portal

Job description

Are you passionate about helping kids be their best selves?

UPMC Children's Community Pediatrics is hiring a Limited Part-Time Patient Services Representative to support the offices in Wexford.

Weekend and evening availability required to support the hours of operation.

Clinic Hours: 4:30p-9p mon-fri 11:30a-8p sat, 9:30a-6p sun

Registration and EPIC experience preferred.

• Patient Interaction:Greet patients, assist with check-in, collect copayments, and update information.
• Scheduling:Arrange follow-up appointments and connect patients to services.
• Support:Help patients navigate the healthcare system and provide clear instructions.
• Technology:Register patients in Biometrics and promote MyUPMC portal.
• Financial Advocacy:Educate patients on financial responsibilities and connect them to resources.
• Compliance:Verify insurance, obtain consent signatures, and follow HIPAA regulations.
• Admin Tasks:Handle phone calls, scan records, and perform office duties.