Patient Services Rep / Stroud

Hillcrest HealthCare System; Stroud (OK); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Tuition assistance

Health benefits

Advanced technology

Job summary

Hillcrest HealthCare System seeks a Day shift, full-time Patient Services Representative in Stroud, OK. This role combines patient check-in, insurance verification, data entry, and scheduling, ensuring smooth patient flow and accurate records.

You’ll greet patients warmly, collect information, and support the front desk with a collaborative team approach. Preferred candidates have customer service experience and a willingness to handle diverse registration duties in a fast-paced medical office

Qualifications

• High School diploma or GED required.
• Previous customer service experience a plus.
• Medical office experience is a plus.

Responsibilities

• Greet patients and visitors, ascertain needs and assist.
• Verify insurance, register patients, and collect payments.
• Enter patient information accurately into the registration system.
• Maintain patient flow and schedule physician appointments.
• Answer phones promptly in a courteous, professional manner.

Skills

Customer service

Communication

Education

High School diploma or GED

Job description

Join our team as a day shift, full-time, Patient Services Representative (PSR) in Stroud, OK.

Why Join Us?

• Thrive in a People-First Environment and Make Healthcare Better

Benefits

• We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• We prioritize your well‑being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• We use advanced technology to support our team and enhance patient care.

Get to Know Your Team

• Utica Park Clinic, founded in 1982, is a multi‑specialty medical group with more than 300 employed physicians and advanced practice providers representing more than 30 specialties across 82 sites in Oklahoma, serving 21 communities.
• This is a multi‑faceted position consisting of customer service, insurance verification, registration, payment collection, data entry, and referrals.
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments, and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
• Answers the telephone promptly in a customer‑friendly manner.
• Collects and verifies accurate patient information and enters it into the registration system.
• Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care. The individual will also have the responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Job Requirements

• High School diploma or GED.

Preferred Job Requirements

• Previous customer service experience.
• Previous medical office experience would be a plus.