Patient Services Rep

Talentify; Tulsa (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Talentify seeks a day shift, full-time Womens Health Patient Services Rep in Tulsa, OK. You will handle patient check-in, registration, insurance verification, and payment collection to ensure smooth flow and accurate records.

Responsibilities include answering calls, greeting patients, maintaining schedules, and upholding Hillcrest Healthcare System policies. High school diploma required; prior customer service or medical office experience preferred.

Qualifications

• High School Diploma or GED required.
• Preferred: prior customer service experience.
• Previous medical office experience is a plus.

Responsibilities

• Handle patient flow and check-in in a courteous manner.
• Verify insurance and register patients accurately.
• Process payments and data entry for charges.
• Answer phones and assist patients and visitors.
• Uphold Hillcrest Healthcare System policies.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Tools

Registration system

Charge entry software

Job description

Join our team as a day shift, full-time, Womens Health Patient Services Rep in Tulsa, OK.

Why Join Us? Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.
• This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
• Answers telephone promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters into registration system.
• Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Job Requirements:

• High School Diploma or GED

Preferred Requirements:

• Previous customer service experience preferred
• Previous medical office experience would be a plus

Job Requirements:

• High School Diploma or GED

Preferred Requirements:

• Previous customer service experience preferred
• Previous medical office experience would be a plus
• This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
• Answers telephone promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters into registration system.
• Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.