Patient Services Rep

Ardent Health Services; Tulsa (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Comprehensive health benefits

Job summary

Ardent Health Services is seeking a full-time Patient Services Rep in Tulsa, OK. The role involves multi-faceted patient support including registration, insurance verification, and coordinating appointments.

The ideal candidate will have a high school diploma or GED, basic computer skills, and familiarity with insurance and medical records. Prior customer service or medical office experience is preferred.

Qualifications

• High School Diploma or GED required.
• Basic computer knowledge required.
• Understanding of insurance, referrals and medical records preferred.

Responsibilities

• Customer service, insurance verification, registration, payment collection and data entry and referrals.
• Manage patient flow, ensure medical record availability and complete physician schedules.
• Greet patients/visitors, answer phones promptly and help as needed.
• Collect and verify patient information and enter into registration system; handle payments and charge slips.

Skills

Customer service

Data entry

Education

High School Diploma or GED

Job description

Overview

Join our team as a full-time, Patient Services Rep (PSR) in Tulsa, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.

Responsibilities

• This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner. Answers telephone promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters into registration system. Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care. The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Qualifications

Job Requirements

• High School Diploma or GED
• Basic computer knowledge
• Basic understanding of insurance, referrals and medical record

Preferred Job Requirements

• Previous customer service experience
• Previous medical office experience