Patient Services Rep

Hillcrest HealthCare System; Tulsa (OK); On-site; USD 29,000 - 37,000; Full time

Job summary

Hillcrest HealthCare System is seeking a Womens Health Patient Services Representative for day shift in Tulsa, OK. This role blends customer service with registration, insurance verification, and data entry to ensure smooth patient flow and accurate billing.

You'll greet patients, verify information, collect payments, and support scheduling under a team that values wellness, education, and compassionate care.

Qualifications

• High School Diploma or GED required.
• Previous customer service experience preferred.
• Previous medical office experience is a plus.

Responsibilities

• Handle customer service and patient intake.
• Verify insurance and registration data.
• Assist with scheduling and maintaining physician appointment calendars.
• Collect payments and enter charges accurately.
• Greet patients and visitors and support workflow in clinic.

Skills

Customer service

Phone etiquette

Communication

Multitasking

Education

High School Diploma or GED

Tools

Registration software

Charge entry

Job description

Join our team as a day shift, full-time, Womens Health Patient Services Rep in Tulsa, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.
• This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
• Answers telephone promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters into registration system.
• Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Job Requirements:

• High School Diploma or GED

Preferred Requirements:

• Previous customer service experience preferred
• Previous medical office experience would be a plus