Patient Services Rep

Ardent Health Services; Sapulpa (OK); On-site; USD 17,000 - 25,000; Full time

Job summary

Utica Park Clinic in Sapulpa, OK is seeking a day shift, full-time Patient Services Representative to handle customer service, insurance verification, registration, payments, and data entry.

You will greet patients, manage scheduling, ensure accurate records, answer phones, collect payments, and uphold Hillcrest Healthcare System policies while contributing to a friendly, efficient patient experience.

Qualifications

• High School Diploma or GED required.
• Experience in healthcare settings preferred.
• Strong communication and customer service skills.

Responsibilities

• Handle customer service, insurance verification, registration, payment collection and data entry; manage referrals.
• Ensure patient flow, medical record availability and complete physician/provider appointment schedules.
• Greet patients and visitors, ascertain needs and assist promptly and courteously.
• Answer phones in a customer-friendly manner and document information in the system.
• Collect payments and complete charge slips for data entry.
• Uphold policies and procedures of Hillcrest Healthcare System and work as a team player.

Skills

Customer service

Insurance verification

Data entry

Phone etiquette

Scheduling

Education

High School Diploma or GED

Tools

Registration system

Job description

Join our team as a day shift, full-time, Patient Services Rep in Sapulpa, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive:We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First:We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better:We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.

• This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
• Answers telephone promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters into registration system.
• Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Job Requirements:

• High School Diploma or GED.