Patient Services Rep

Ardent Health Services; Claremore (OK); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Ardent Health Services in Claremore, OK seeks a Day Shift Patient Services Representative to support patient flow, registration, insurance verification, and scheduling.

This role combines front-desk customer service with data entry and payment processing, requiring a High School Diploma or GED and a team-oriented approach to delivering quality patient care. You will greet patients, verify information, and uphold Hillcrest policies while ensuring accurate records and smooth visits.

Qualifications

• Customer service orientation and professional communication skills.
• Ability to handle registrations, insurance verification, and data entry with accuracy.
• Comfort with telephone and in-person interactions.

Responsibilities

• This is a multi-faceted role including customer service, insurance verification, registration, payment collection and data entry and referrals.
• Ensure patient flow, medical record availability and completeness; schedule physician/provider appointments and maintain schedules.
• Greet patients and visitors, identify needs and assist in a timely and courteous manner.
• Answer telephone promptly in a customer-friendly manner.
• Collect and verify accurate patient information and enter into registration system.
• Receive payments and complete charge slips for data entry.
• Demonstrate teamwork to provide quality patient care and uphold Hillcrest Healthcare System policies and procedures.

Education

High School Diploma or GED

Job description

Overview

Join our team as a day shift, full-time, Patient Services Rep Claremore, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.

Responsibilities

• This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
• Answers telephone promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters into registration system.
• Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Qualifications

Job Requirements:

• High School Diploma or GED.