Patient Services Rep

Hillcrest HealthCare System; Claremore (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Hillcrest Healthcare System in Claremore, OK is seeking a Day Shift Patient Services Representative to join our team. This full-time role supports patient intake, verifies insurance, registers patients, collects payments, and enters data to ensure smooth operations in a busy clinic.

As a key member of Utica Park Clinic operations, you will welcome patients and visitors, gather necessary information, schedule appointments, and uphold our patient-focused service standards.

Qualifications

• Customer service experience is required.
• Insurance verification and registration knowledge preferred.
• Accurate data entry and payment processing ensure smooth operations.

Responsibilities

• Greet patients and visitors in a courteous, professional manner.
• Verify insurance information and assist with registration.
• Collect payments and complete charge slips for data entry.
• Schedule physician/provider appointments and manage calendars.
• Maintain patient flow and ensure medical record completeness.

Skills

Customer service

Insurance verification

Registration

Payment collection

Data entry

Referrals

Education

High School Diploma or GED

Job description

Join our team as a day shift, full-time, Patient Services Rep Claremore, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care .

Get to Know Your Team:

• Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.
• This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
• Answers telephone promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters into registration system.
• Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Job Requirements:

• High School Diploma or GED.