Patient Services Rep / Broken Arrow

Hillcrest HealthCare System; Broken Arrow (OK); On-site; USD 27,000 - 36,000; Full time

Job summary

Hillcrest HealthCare System is seeking a day shift, full-time Patient Services Representative in Broken Arrow, OK to welcome patients and support front-desk operations.

In this role you will help with registration, insurance verification, and data entry while delivering friendly, efficient service to patients and visitors in a team-driven environment. You will uphold our patient-centered care standards at Utica Park Clinic.

Qualifications

• High School Diploma or GED.
• Strong customer service and teamwork skills.

Responsibilities

• Ensure smooth patient flow and complete medical records.
• Handle registration and scheduling of physician/provider appointments.
• Verify insurance information and collect payments.
• Greet patients and visitors in a courteous manner.
• Enter data into registration and scheduling systems.
• Support policy adherence and teamwork within Hillcrest Healthcare System.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

Join our team as a day shift, full-time, Patient Services Rep in Broken Arrow, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.


• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.


• Make Healthcare Better: We use advanced technology to support our team and enhance patient care .

Get to Know Your Team:

• Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.


• This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.


• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.


• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.


• Answers telephone promptly in a customer friendly manner.


• Collects and verifies accurate patient information and enters into registration system.


• Receives payment for services and correctly completes charge slips for data entry.


• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.


• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Job Requirements:

• High School Diploma or GED.