Patient Services Rep

Ardent Health Services; Claremore, Northern (OK, KY); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Ardent Health Services in Claremore, OK, is seeking a day shift, full-time Patient Services Representative to manage patient flow, verify insurance, register patients, and collect payments.

This role emphasizes data entry, scheduling, greeting visitors, and delivering courteous service while upholding Hillcrest Healthcare System policies.

Qualifications

• Experience in patient access or front desk operations.
• Ability to verify insurance information accurately.
• Strong data entry and registration skills.

Responsibilities

• Greet patients and visitors and assist with their needs.
• Verify insurance information and collect accurate patient data.
• Register patients and enter information into registration system.
• Schedule physician/provider appointments and maintain appointment calendars.
• Handle payments and complete charge slips for data entry.
• Uphold policies and procedures of Hillcrest Healthcare System.

Skills

Customer service

Insurance verification

Data entry

Registration

Payment collection

Education

High School Diploma or GED

Job description

Join our team as a day shift, full-time, Patient Services Rep Claremore, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.

• This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
• Answers telephone promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters into registration system.
• Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Job Requirements:

• High School Diploma or GED.