Patient Services Rep / Broken Arrow

Ardent Health Services; Broken Arrow (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career growth

Tuition assistance

Health benefits

Paid time off

Job summary

Ardent Health Services is seeking a Day shift, full-time Patient Services Rep in Broken Arrow, OK. The role includes patient check-in, insurance verification, registration, and billing support within Utica Park Clinic’s multi-specialty network.

Ideal candidates have a High School Diploma or GED and demonstrated customer service experience in a healthcare setting. The position emphasizes timely, courteous service and accurate data entry, with schedules coordinating provider appointments.

Qualifications

• High School Diploma or GED required.
• Experience in healthcare or medical office a plus.

Responsibilities

• Greet patients and visitors and assist with needs.
• Verify insurance and collect patient information for registration.
• Enter patient data into the registration system accurately.
• Process payments and complete charge slips for data entry.
• Schedule physician/provider appointments and manage appointment calendars.

Skills

Customer service

Insurance verification

Registration

Data entry

Payment collection

Scheduling

Education

High School Diploma or GED

Tools

Registration system

Job description

Join our team as a day shift, full-time, Patient Services Rep in Broken Arrow, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.

• This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
• Answers telephone promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters into registration system.
• Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Job Requirements:

• High School Diploma or GED.