Patient Services Rep

Hillcrest HealthCare System; Pryor Creek (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Hillcrest HealthCare System in Pryor, OK is seeking a full-time Patient Services Rep (PSR) to join Utica Park Clinic. You will greet patients, verify insurance, register visits, collect payments, and help manage scheduling and records.

This role emphasizes strong computer skills, attention to detail, and a patient-centered approach within a team that values quality care and professional growth. Prior medical office experience is a plus.

Qualifications

• High School Diploma or GED required.
• Basic computer knowledge required.
• Basic understanding of insurance, referrals and medical records.

Responsibilities

• Ensure patient flow and medical record availability.
• Schedule physician/provider appointments and maintain schedules.
• Greet patients and visitors, assisting them in a timely and courteous manner.

Skills

Customer service

Insurance verifications

Registration

Payment collection

Data entry

Referrals

Education

High School Diploma or GED

Job description

Join our team as a full-time, Patient Services Rep (PSR) in Pryor, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care .

Get to Know Your Team:

• Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.
• This multi-faceted position consists of customer service, insurance verifications, registration, payment collection, data entry, and referrals.
• Responsible for ensuing patient flow, medical record availability, completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
• Answers telephone calls promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters data into registration system.
• Receives payments for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual also has the responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Job Requirements

• High School Diploma or GED
• Basic computer knowledge
• Basic understanding of insurance, referrals and medical record

Preferred Job Requirements

• Previous customer service experience
• Previous medical office experience