Patient Services Receptionist & Admin Support

Blanchard Valley Regional Health Center; Bluffton (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Blanchard Valley Regional Health Center is seeking an administrative professional to coordinate patient appointments and registrations. The role supports providers with daily scheduling, documentation, and patient flow within the clinic.

The position requires strong customer service, privacy compliance, and the ability to work across BVMP practices as needed to maintain smooth operations and positive patient experiences.

Qualifications

• High school diploma or GED required.
• Experience using technology, applications and office equipment.
• May be assigned to work at different BVMP Practices as needed.
• Positive, service-oriented interpersonal and communication skills.
• Compliance with organizational privacy policies and procedures.
• Ability to understand patient needs and age-related considerations.

Responsibilities

• Schedule and manage patient appointments using EMR; manage the provider's daily schedule.
• Accurately complete the registration process.
• Document management, patient referrals, prior authorizations and benefits verification.
• Responsible for payment collection.
• Open and set up the office for the day; stock office supplies.
• Maintain patient waiting area for cleanliness.
• Uphold the mission, vision and values; enhance patient experience.
• Willing to participate in process improvement.
• Other duties as assigned.

Skills

Positive service-oriented interperson

Communication skills

Privacy policies compliance

Education

High school diploma or GED

Tools

EMR experience (Electronic Medical Records)

Job description

Blanchard Valley Regional Health Center is seeking an administrative professional to coordinate patient appointments and registrations. The role supports providers with daily scheduling, documentation, and patient flow within the clinic.

The position requires strong customer service, privacy compliance, and the ability to work across BVMP practices as needed to maintain smooth operations and positive patient experiences.