Front Desk & Patient Services Specialist

International Executive Service Corps; Findlay (OH); On-site; USD 32,000 - 40,000; Full time

Job summary

Blanchard Valley Health System is seeking an administrative support professional for a medical practice to coordinate patient appointments, registrations, and related documentation. The role emphasizes accuracy, privacy compliance, and patient-centered service.

The position requires use of EMR systems, strong communication, and the ability to work across BVMP practices as needed to support operations and patient care.

Qualifications

• High school diploma or GED required.
• Proficiency using technology, applications and office equipment.
• Must be adaptable to work at multiple BVMP practices as needed.
• Positive service-oriented interpersonal and communication skills.
• Adherence to BVHS privacy policies and standards of behavior.
• Ability to provide care appropriate to the patient age group and reflect growth/development needs.

Responsibilities

• Schedule and manage patient appointments using EMR and provider schedules.
• Complete patient registration accurately.
• Manage document flow, referrals, prior authorizations and benefits verification.
• Handle payment collection.
• Open/prepare the office and stock supplies.
• Maintain a clean patient waiting area.
• Enhance patient experience while upholding organizational values.
• Participate in process improvement initiatives.
• Perform other duties as assigned.

Skills

Interpersonal skills

Communication skills

Education

High school diploma / GED

Tools

Electronic Medical Records (EMR)

Job description

Blanchard Valley Health System is seeking an administrative support professional for a medical practice to coordinate patient appointments, registrations, and related documentation. The role emphasizes accuracy, privacy compliance, and patient-centered service.

The position requires use of EMR systems, strong communication, and the ability to work across BVMP practices as needed to support operations and patient care.