Medical Office Front Desk & Scheduling Specialist

Blanchard Valley Regional Health Center; Findlay (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Blanchard Valley Health System in Findlay, OH, is seeking an administrative support professional for the practice. You will handle patient scheduling, registrations, referrals, prior authorizations, and billing-related tasks using EMR systems.

The role requires strong customer service, civility, privacy compliance, and the ability to work across BVMP practices as needed. You will contribute to a positive patient experience and support daily office operations.

Qualifications

• High school graduate or GED equivalent.
• Use of technology, associated applications and office equipment.
• This position may require you to work at BVMP Practice as needed.

Responsibilities

• Schedule and manage patient appointments using EMR; manage the provider's daily patient schedule.
• Accurately complete the registration process.
• Document management, patient referrals, prior authorizations and validation of benefits.
• Responsible for payment collection.
• Open and set up the office for the day; stock office supplies.
• Maintain patient waiting area for cleanliness.
• Enhance patient experience and uphold mission, vision and values.
• Willingness to participate in process improvement.
• Other duties as assigned.

Skills

Interpersonal communication

Customer service

Technology use

Education

High school diploma or GED

Tools

EMR software

Job description

Blanchard Valley Health System in Findlay, OH, is seeking an administrative support professional for the practice. You will handle patient scheduling, registrations, referrals, prior authorizations, and billing-related tasks using EMR systems.

The role requires strong customer service, civility, privacy compliance, and the ability to work across BVMP practices as needed. You will contribute to a positive patient experience and support daily office operations.