Patient-Focused Medical Office Scheduler & Receptionist

Blanchard Valley Health System; Findlay (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

Blanchard Valley Health System is seeking an Administrative Assistant to provide front-desk and administrative support for the medical practice. The role focuses on scheduling patient appointments in EMR, registering patients, handling referrals and authorizations, and processing payments.

The position requires strong customer service and interpersonal skills, with ability to work across BVMP practices as needed and to maintain privacy and civility policies in the workplace.

Qualifications

• Must have high school diploma or GED.
• Proficient with office software and equipment.
• Experience or willingness to work at multiple BVMP Practices as needed.
• Strong service orientation and communication skills.

Responsibilities

• Schedule and manage patient appointments using EMR; handle daily provider schedule.
• Complete the patient registration process accurately.
• Manage documents, referrals, prior authorizations, and benefits validation.
• Responsible for payment collection.
• Open/prepare the office for the day and stock supplies.
• Maintain a clean patient waiting area.
• Improve patient experience and uphold BVHS values.
• Participate in process improvements as needed.
• Other duties as assigned.

Skills

Interpersonal communication

Office software proficiency

Customer service

Education

High school diploma or GED

Tools

Electronic Medical Records (EMR)

Office equipment

Job description

Blanchard Valley Health System is seeking an Administrative Assistant to provide front-desk and administrative support for the medical practice. The role focuses on scheduling patient appointments in EMR, registering patients, handling referrals and authorizations, and processing payments.

The position requires strong customer service and interpersonal skills, with ability to work across BVMP practices as needed and to maintain privacy and civility policies in the workplace.