Medical Office Coordinator – Patient Care & Ops

Blanchard Valley Health System; Findlay (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Blanchard Valley Health System is seeking a coordinator to oversee office activities within the assigned department. This role directs support staff, manages patient registration, records, payments, and communications to ensure smooth daily operations.

The position requires strong organizational and service-oriented skills, with experience in EMR systems and general computer literacy. Training will cover HIPAA compliance and revenue cycle processes.

Qualifications

• Requires professional telephone, organizational and people skills.
• Demonstrates positive service-oriented interpersonal and communication abilities.
• Role may require assignment to a different Blanchard Valley Medical Practice as needed.

Responsibilities

• Promotes service-oriented philosophy in interactions with patients, families, staff, and public; directs support staff in daily activities.
• Encourages responsive communication; reports incidents to supervisor for review.
• Maintains patient registration integrity; ensures accurate information collection and proper forms; oversees records and correspondence.
• Manages provider schedules to maximize volume and acuity; verifies days off.
• Processes charges accurately in the computer system.
• Demonstrates effective written and verbal communication to deliver quality patient care; handles phone calls per policy.
• Obtains necessary patient information and signatures in HIPAA compliance.
• Maintains daily operations; manages staff assignments and daily financial/informational reports.
• Oversees clerical duties of front office; ensures supplies and equipment are available for patient care.
• Calculates/oversees sliding fee scale; offers financial options and collects co-pays and outstanding balances.

Skills

Telephone skills

Organizational skills

Interpersonal communication

Customer service

Tools

EMR system

Computer skills

Medical terminology

Job description

Blanchard Valley Health System is seeking a coordinator to oversee office activities within the assigned department. This role directs support staff, manages patient registration, records, payments, and communications to ensure smooth daily operations.

The position requires strong organizational and service-oriented skills, with experience in EMR systems and general computer literacy. Training will cover HIPAA compliance and revenue cycle processes.