Patient Services & Scheduling Specialist

Blanchard Valley Health System; Findlay (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Blanchard Valley Health System is seeking an administrative-support professional to communicate with patients and provide administrative support for the practice. Responsibilities include scheduling patient appointments in the EMR, accurately completing the registration process, and handling referrals, prior authorizations and benefits verification.

The role requires a high school diploma or GED, proficiency with office technology, and strong interpersonal and privacy-policies compliance.

Qualifications

• High school diploma or GED required.
• Ability to use technology, applications and office equipment.
• May be assigned to another BVMP Practice as needed.
• Positive service-oriented interpersonal and communication skills.
• Adherence to BVHS privacy policies and workplace civility.
• Ability to assess data and provide care appropriate to patient age.

Responsibilities

• Schedule and manage patient appointments in EMR; manage daily provider schedule.
• Accurately complete the registration process.
• Document management, referrals, prior authorizations and benefits verification.
• Responsible for payment collection.
• Open and set up the office for the day; stock office supplies.
• Maintain patient waiting area for cleanliness.
• Enhance patient experience and uphold the organization's mission, vision and values.
• Willingness to participate in process improvement.
• Other duties as assigned.

Skills

Interpersonal communication

Office technology proficiency

Privacy policies compliance

Age-specific care knowledge

Education

High school diploma or GED

Tools

EMR systems

Job description

Blanchard Valley Health System is seeking an administrative-support professional to communicate with patients and provide administrative support for the practice. Responsibilities include scheduling patient appointments in the EMR, accurately completing the registration process, and handling referrals, prior authorizations and benefits verification.

The role requires a high school diploma or GED, proficiency with office technology, and strong interpersonal and privacy-policies compliance.