Patient Services & Phlebotomy Specialist

PathGroup; Shenandoah (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

PathGroup is seeking a Patient Services Technician to perform daily service activities in the PSC or in-office PST. You will interact professionally with clients and patients, collect specimens, and process them following established procedures.

Responsibilities include phlebotomy, accurate data entry into PathConnect and related systems, and maintaining records. A high school diploma or GED is preferred, with phlebotomy certification encouraged, especially in Louisiana.

Qualifications

• High School Diploma or GED preferred; may be required based on state guidelines.
• Phlebotomist certification is preferred (Louisiana requires it).
• At least 1 year of prior job-related experience preferred.

Responsibilities

• Greets customers appropriately and treats them courteously.
• Ensures all phlebotomy and PSC specimens are collected accurately and on time.
• Explains venipuncture and specimen collection processes clearly and calmly.
• Disposes of biohazard fluids and sharps in accordance with laws and policies.
• Enters patient, specimen, insurance, and billing information into systems.
• Packages specimens for transport and stores samples at required temperatures.
• Maintains daily records and PSC/IOPST logs; supports data compilation.
• Performs electronic data entry and basic clerical duties as needed.

Skills

Phlebotomy

Specimen collection

Data entry

Customer service

Education

High School Diploma or GED

Phlebotomist Certification

Tools

PathConnect

Laboratory software

Job description

PathGroup is seeking a Patient Services Technician to perform daily service activities in the PSC or in-office PST. You will interact professionally with clients and patients, collect specimens, and process them following established procedures.

Responsibilities include phlebotomy, accurate data entry into PathConnect and related systems, and maintaining records. A high school diploma or GED is preferred, with phlebotomy certification encouraged, especially in Louisiana.