Phlebotomy & Patient Services Technician

PathGroup; Westerville (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

PathGroup is seeking a Patient Services Technician to perform daily patient service activities in the PSC or in-office PST, interacting with clients, patients and staff in a professional, courteous manner. The role requires accurate specimen collection, data entry, and adherence to safety and privacy policies.

The individual will assist with monthly statistics, maintain logs, and support general clerical duties while ensuring high-quality patient experiences and compliance with industry

Qualifications

• High school diploma or GED is preferred.
• Phlebotomist certification is preferred (Louisiana requires it).

Responsibilities

• Greets customers and treats all customers courteously.
• Ensures all phlebotomy and PSC specimens are collected accurately and on time.
• Explains venipuncture and specimen collection processes clearly to patients.
• Disposes of biohazard materials per laws and policies.
• Completes requisitions in PathConnect and other PathGroup systems.
• Enters patient and billing information with precision; verifies orders and codes.

Skills

Phlebotomy

Patient services

Attention to detail

Compliance

Education

High School Diploma or GED

Phlebotomist Certification

Job description

PathGroup is seeking a Patient Services Technician to perform daily patient service activities in the PSC or in-office PST, interacting with clients, patients and staff in a professional, courteous manner. The role requires accurate specimen collection, data entry, and adherence to safety and privacy policies.

The individual will assist with monthly statistics, maintain logs, and support general clerical duties while ensuring high-quality patient experiences and compliance with industry