Patient Services & Phlebotomy Technician

PathGroup; Memphis (TN); Hybrid; USD 38,000 - 46,000; Full time

Job summary

PathGroup is hiring a Patient Services Technician in Memphis to support the PSC and in-office PST operations. You will interact with clients, patients, and PathGroup staff while performing forensic and clinical specimen collection and processing per established procedures.

The role requires a high school diploma (phlebotomy certification preferable, Louisiana-specific). A minimum of one year in a related role is preferred, with on-site work and steady weekly schedule.

Qualifications

• High School Diploma or GED preferred. (May be required based on state and laboratory guidelines.)
• Phlebotomist Certification is preferred. (Required in Louisiana).
• At least 1 year of prior job-related experience preferred.

Responsibilities

• Greets customers appropriately.
• Ensures all field phlebotomy and PSC specimens are collected accurately and on time.
• Collects specimens and explains venipuncture process clearly, calming patients as needed.
• Disposes of blood or biohazard fluids or tissue in accordance with laws, standards, or policies.
• Completes requisitions accurately in PathConnect and other PathGroup computer applications.
• Enters patient, specimen, insurance, or billing information into computer with attention to detail.
• Matches requisition forms to specimen tubes and handles labeling, centrifuging, and freezing as required.
• Packages specimens for transport and stores samples following protocol to maintain integrity.
• Maintains daily records and monthly statistics; performs basic clerical duties.
• Demonstrates proper PPE usage and adheres to safety and privacy policies.

Education

High School Diploma or GED

Phlebotomist Certification

Job description

PathGroup is hiring a Patient Services Technician in Memphis to support the PSC and in-office PST operations. You will interact with clients, patients, and PathGroup staff while performing forensic and clinical specimen collection and processing per established procedures.

The role requires a high school diploma (phlebotomy certification preferable, Louisiana-specific). A minimum of one year in a related role is preferred, with on-site work and steady weekly schedule.