Patient Services & Insurance Liaison

Quipt Home Medical; Town of Salina (NY); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Generous PTO plan

401K

401K match

Job summary

Quipt Home Medical is looking for a Customer Service Representative in the Town of Salina, New York. The role involves assisting patients and caregivers, handling inquiries and complaints, and processing orders efficiently.

The ideal candidate will have a high school diploma, strong communication skills, and previous customer service experience. A range of benefits including medical and dental insurance is offered for this position.

Qualifications

• Experience in a Clerical or Customer Service environment.
• Proficient general office skills including typing and filing.
• Excellent oral and written communication skills.

Responsibilities

• Provide direct contact for patients and caregivers.
• Handle and resolve customer complaints efficiently.
• Qualify orders by identifying the customer’s needs.

Skills

Microsoft Office (Word, Excel)

Customer Service

Communication

Education

High School Diploma or equivalent

Job description

Quipt Home Medical is looking for a Customer Service Representative in the Town of Salina, New York. The role involves assisting patients and caregivers, handling inquiries and complaints, and processing orders efficiently.

The ideal candidate will have a high school diploma, strong communication skills, and previous customer service experience. A range of benefits including medical and dental insurance is offered for this position.