Patient Care & Insurance Support Specialist

Quipt Home Medical; Tucson (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance- multiple plans to40

Dental & Vision Insurance

Short Term Disability

Long Term Disability

Life Insurance

Generous PTO plan

Paid Holidays

401K

401K match

Competitive Pay

Job summary

Quipt Home Medical is seeking a Customer Service Representative to be the first point of contact for patients, caregivers, referral sources, and commercial accounts. You will handle inquiries, process orders, verify insurance, and ensure accurate documentation and timely communication with delivery teams.

This role involves handling complaints, educating customers on equipment usage, and following company policies.

Qualifications

• High School Diploma or equivalent required.
• Experience in clerical or customer service environment preferred.
• Proficient in Microsoft Office and general office skills.

Responsibilities

• Handle patient, caregiver, referral source, or commercial account inquiries courteously.
• Verify insurance and eligibility and process orders following procedures.
• Input orders and changes into the system accurately and timely.

Skills

Customer service

Microsoft Office

Communication

Office etiquette

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel)

Job description

Quipt Home Medical is seeking a Customer Service Representative to be the first point of contact for patients, caregivers, referral sources, and commercial accounts. You will handle inquiries, process orders, verify insurance, and ensure accurate documentation and timely communication with delivery teams.

This role involves handling complaints, educating customers on equipment usage, and following company policies.