Patient Services & Insurance Liaison

Quipt Home Medical; Lee's Summit (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Short Term Disability Options

Long Term Disability Options

Generous PTO

Paid Holidays

401K

401K match

Competitive Pay

Job summary

Quipt Home Medical located in Lee's Summit, Missouri is seeking a Customer Service Representative to serve as a key point of contact for patients and accounts. The role involves efficiently handling inquiries, processing orders, and resolving complaints while maintaining high standards of customer service.

Candidates should have previous experience in customer service, general office proficiency, and strong communication skills to excel in this dynamic environment. Benefits include medical insurance, a generous PTO plan, and competitive pay.

Qualifications

• Previous experience in a Clerical or Customer Service environment.
• Proficient general office skills including typing, filing, and handling multiple phone lines.
• Strong communication skills and neat personal appearance.

Responsibilities

• Provide information and handle customer complaints efficiently.
• Process customer orders accurately and in a timely manner.
• Ensure adherence to company policies and procedures.

Skills

Microsoft Office (Word, Excel)

Customer service skills

Independent decision-making

General office skills

Education

High School Diploma or equivalent

Job description

Quipt Home Medical located in Lee's Summit, Missouri is seeking a Customer Service Representative to serve as a key point of contact for patients and accounts. The role involves efficiently handling inquiries, processing orders, and resolving complaints while maintaining high standards of customer service.

Candidates should have previous experience in customer service, general office proficiency, and strong communication skills to excel in this dynamic environment. Benefits include medical insurance, a generous PTO plan, and competitive pay.