Patient Care Specialist - Medical Equipment

QUIPT HOME MEDICAL INC; Wichita (KS); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental & Vision Insurance

Short Term Disability

Long Term Disability

Life Insurance

Generous PTO

Paid Holidays

401K

401K match

Competitive Pay

Zusammenfassung

Quipt Home Medical Inc. in Wichita, KS is seeking a Customer Service Representative to be the main contact for patients, caregivers, referrals, and accounts. You will verify insurance, process orders, and handle inquiries with professionalism.

The role requires strong communication skills, attention to detail, and the ability to navigate multiple systems while delivering outstanding service. This on-site position offers comprehensive benefits and a supportive team environment.

Qualifikationen

• High School Diploma or equivalent is required.
• Previous clerical or customer service experience preferred.
• Proficient in Microsoft Office and general office equipment.

Aufgaben

• Answer phone lines and greet visitors with a professional demeanor.
• Verify insurance details and assist with eligibility and prior authorizations.
• Process customer orders accurately and enter in the computer system.
• Communicate clearly with patients, caregivers, and referral sources.
• Resolve complaints courteously and document interactions and outcomes.

Kenntnisse

Customer service

Communication

Phone etiquette

Ausbildung

High School Diploma

Tools

Microsoft Office

Jobbeschreibung

Quipt Home Medical Inc. in Wichita, KS is seeking a Customer Service Representative to be the main contact for patients, caregivers, referrals, and accounts. You will verify insurance, process orders, and handle inquiries with professionalism.

The role requires strong communication skills, attention to detail, and the ability to navigate multiple systems while delivering outstanding service. This on-site position offers comprehensive benefits and a supportive team environment.