Patient Services & Insurance Support Specialist

Quipt Home Medical, Corp.; Stockbridge (GA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Short Term Disability

Long Term Disability

Life Insurance

Generous PTO

Paid Holidays

401K

401K match

Competitive Pay

Job summary

Quipt Home Medical is seeking a Customer Service Representative to serve patients, caregivers, and referrals with timely, accurate responses. You will verify insurance, process orders, and support delivery coordination in a fast-paced environment.

The role emphasizes strong communication, attention to detail, and adherence to company policies. Experience in a clerical or customer service setting is valued, with comprehensive benefits and growth opportunities.

Qualifications

• High School Diploma or equivalent required.
• Previous clerical or customer service experience preferred.
• Proficiency with Microsoft Office (Word, Excel) and basic computer skills.

Responsibilities

• Answer phones with professional greeting and route inquiries appropriately.
• Process customer orders accurately in a timely manner.
• Verify insurance eligibility and benefits for patients.
• Explain product use and delivery procedures to customers and caregivers.
• Maintain patient files and ensure data accuracy.
• Assist in completing documentation for shipments and deliveries.

Skills

Customer service

Communication skills

MS Office

Typing

Education

High School Diploma

Tools

Microsoft Office

Job description

Quipt Home Medical is seeking a Customer Service Representative to serve patients, caregivers, and referrals with timely, accurate responses. You will verify insurance, process orders, and support delivery coordination in a fast-paced environment.

The role emphasizes strong communication, attention to detail, and adherence to company policies. Experience in a clerical or customer service setting is valued, with comprehensive benefits and growth opportunities.