Patient Services & Front Office Specialist

Patient First; Waldorf (MD); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Discounted medical treatment

401(k) retirement plan

Paid annual leave

Overtime pay

Recruitment bonus

Patient care bonus

Job summary

Patient First in Waldorf, MD is seeking a courteous front desk associate to assist patients, register them accurately, and support billing inquiries. You will help patients navigate the kiosk, escort those in need to the treatment area, and handle daily cash and documentation with care.

The role emphasizes excellent customer service, clear communication, and teamwork within a busy center. 18+ years old with basic typing and clerical experience is preferred.

Qualifications

• Basic typing skills.
• Excellent verbal and written communication.
• Ability to prioritize and multitask.

Responsibilities

• Assist patients using the kiosk prior to registration.
• Escort patients needing emergency care to the treatment area for registration and evaluation.
• Explain billing policies and charges as needed.
• Register patients accurately and deliver friendly customer service.

Skills

Typing skills

Customer service

Multitasking

Education

High school diploma

Job description

Patient First in Waldorf, MD is seeking a courteous front desk associate to assist patients, register them accurately, and support billing inquiries. You will help patients navigate the kiosk, escort those in need to the treatment area, and handle daily cash and documentation with care.

The role emphasizes excellent customer service, clear communication, and teamwork within a busy center. 18+ years old with basic typing and clerical experience is preferred.