Patient Services Specialist: Front Desk & Billing

Patient First; Beltsville (MD); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Discounted Medical treatment (employee

401(k) Retirement Plan

Paid Annual Leave

Overtime Pay

Double time compensation for holidays

Recruitment bonus

Patient Care Performance bonus

Weekend bonus

Job summary

Patient First in Beltsville, MD is hiring for a front desk/ clerical role within our patient access team. You will assist patients at the kiosk, register them, and handle billing inquiries, while verifying demographics, insurance, and health information.

A focus on friendly service and accurate cash handling is essential to daily operations. Responsibilities include using the EMR system, stocking supplies, answering calls, and supporting center operations as needed.

Qualifications

• Must be 18 years of age or older.
• Basic typing skills.
• Minimum one year of clerical experience preferred.
• High school graduate or equivalent.
• Ability to sit, stand, and walk for up to 7 hours at a time.
• Ability to lift up to 25 pounds.
• Excellent verbal, written, and typed communication skills.
• Ability to prioritize and multitask.
• Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.

Responsibilities

• Assist patients using the kiosk prior to registration and escort emergencies to the treatment area.
• Register patients promptly while providing excellent customer service.
• Explain billing policies and insurable vs. non-insurable charges as needed.
• Verify demographics, health, pharmacy, and insurance information.
• Collect money and issue receipts for visits, studies, and supplies.
• Discharge patients and process incurred charges; perform cash management at shift end.
• Answer calls, file documents, and maintain front office operations.
• Operate the EMR system and stock supplies; participate in center tasks.

Skills

Typing skills

Excellent communication

Multitasking

Prioritization

Center-flexibility

Education

High school diploma or equivalent

Job description

Patient First in Beltsville, MD is hiring for a front desk/ clerical role within our patient access team. You will assist patients at the kiosk, register them, and handle billing inquiries, while verifying demographics, insurance, and health information.

A focus on friendly service and accurate cash handling is essential to daily operations. Responsibilities include using the EMR system, stocking supplies, answering calls, and supporting center operations as needed.