Patient Services & Billing Specialist

Patient First; Catonsville (MD); Presencial; USD 28.000 - 30.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

401(k) Retirement Plan

Paid Annual Leave

Overtime Pay

Descripción de la vacante

Patient First in Catonsville, MD is seeking a Part-time Patient Service Representative to support front-desk operations and patient flow. You will assist patients at the kiosk, register them, handle billing inquiries, and coordinate with clinical staff to ensure smooth center operations.

The role requires basic typing, clerical experience, and strong communication skills. Candidates must be able to multitask, sit/stand for long periods, and lift up to 25 pounds.

Formación

• Basic typing skills
• Minimum one year of clerical experience preferred
• High school graduate or equivalent
• Ability to sit, stand, and walk for up to 7 hours at a time
• Ability to lift up to 25 pounds
• Excellent verbal, written, and typed communication skills
• Ability to prioritize and multitask
• Willing to work at any center due to a staffing issue or center emergency

Responsabilidades

• Assist patients using the kiosk prior to registration
• Escort patients to the treatment area for registration and evaluation
• Explain billing policies for insurable and non-insurable charges
• Register patients accurately with excellent customer service
• Verify patient demographics, health, pharmacy, and insurance information
• Answer billing questions and provide itemized statements
• Collect payments and issue receipts
• Discharge patients and process charges
• Handle cash management duties at shift end
• Answer calls and distribute messages promptly
• Stock and maintain front-office area and supplies

Conocimientos

Customer service

Clerical work

Communication skills

Multitasking

Attention to detail

Educación

High school diploma or equivalent

Descripción del empleo

Patient First in Catonsville, MD is seeking a Part-time Patient Service Representative to support front-desk operations and patient flow. You will assist patients at the kiosk, register them, handle billing inquiries, and coordinate with clinical staff to ensure smooth center operations.

The role requires basic typing, clerical experience, and strong communication skills. Candidates must be able to multitask, sit/stand for long periods, and lift up to 25 pounds.