Patient Services Specialist — Front Desk & Billing

Patient First; Aberdeen (MD); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Discounted Medical treatment for staff

401(k) Retirement Plan with employer‑m

Paid Annual Leave

Overtime Pay

Holiday bonuses including weekend

Recruitment bonus

Patient Care Performance bonus

Weekend bonus

Job summary

Patient First in Maryland seeks a front desk associate to assist patients, register them, and manage checkout with care. You will verify insurance details and explain billing policies, ensuring accurate data entry and friendly service.

Responsibilities include cash handling, processing charges, answering inquiries, and coordinating with clinical staff to support center operations while maintaining a positive patient experience.

Qualifications

• Must be 18 years of age or older.
• High school graduate or equivalent.
• Basic typing skills.
• Excellent communication and multitasking abilities.
• Willing to work at any center due to staffing needs.

Responsibilities

• Assisting patients at the kiosk prior to registration.
• Registering patients and processing charges with accuracy.
• Verifying demographic, health, pharmacy, and insurance information.
• Handling billing questions and providing itemized statements.
• Cash collection and issuing receipts for visits and services.
• Answering incoming calls and routing messages promptly.
• Maintaining front office cleanliness and stocking supplies.
• Entering data into the electronic medical record system.

Skills

Typing skills

Communication skills

Multitasking

Customer service

Education

High school diploma

Tools

EMR system

Job description

Patient First in Maryland seeks a front desk associate to assist patients, register them, and manage checkout with care. You will verify insurance details and explain billing policies, ensuring accurate data entry and friendly service.

Responsibilities include cash handling, processing charges, answering inquiries, and coordinating with clinical staff to support center operations while maintaining a positive patient experience.