Patient Services Front Desk Specialist (Bilingual)

Children's Hospital Los Angeles (CHLA); Los Angeles (CA); On-site; USD 38,000 - 46,000; Full time

Job summary

Children's Hospital Los Angeles (CHLA) is seeking a Patient Services Representative I to deliver a positive experience for patient families by handling clerical tasks such as answering calls, registration, and check-in/out procedures. The role includes collecting co-pays and deductibles and scheduling appointments.

The ideal candidate has 1 year of customer service experience, basic computer skills, and strong organizational abilities.

Qualifications

• 1 year of customer service experience
• Basic computer, filing, and organizational skills required
• Bilingual English/Spanish preferred

Responsibilities

• Answer incoming calls and assist patient-families
• Register patients and manage check-in/check-out procedures
• Collect patient co-pays or deductibles
• Schedule and verify patient appointments

Skills

Customer service

Computer literacy

Filing/organization

Education

High School Diploma

GED accepted

Job description

Children's Hospital Los Angeles (CHLA) is seeking a Patient Services Representative I to deliver a positive experience for patient families by handling clerical tasks such as answering calls, registration, and check-in/out procedures. The role includes collecting co-pays and deductibles and scheduling appointments.

The ideal candidate has 1 year of customer service experience, basic computer skills, and strong organizational abilities.